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Smarter
Web Mail Help
Admin Guide
Login to your email from a Web browser
Compose email from the Web interface
Creating new email accounts
Creating new email accounts
Change user passwords
Documentation
Welcome toSmarterMail Web
Messaging. Web Messaging allows
users to access their mail on the SmarterMail
server system from any web browser on the Internet: they do
not need to have a mail client. Users can also maintain an
address book, create and manage mailboxes, and change user
settings. The web administration features of Web
Messaging allow the administrator to monitor the
SmarterMail system using a web browser on any
remote system. It also allows administrators to perform system
maintenance such as add and delete users, aliases and list
server mailing lists from any web browser.
In your Web Browser, type in the URL:
http://yourdomain.com:8383/
(yourdomain.com should be replaced with the actual
domain name you've registered)
To login to SmarterMail, type in your
full email address and Password on the login
screen. If everything matches up, you will be presented with
the welcome page and a view of all folders in your mailbox.
The full original email address (not an alias address) must be
used to log into the corresponding mailbox
One thing to notice on the Login page
is the "Remember Me" checkbox. By checking this box
SmarterMail encrypts your login and password, then you can
close the browser window and not have to re-log in when you
return. This function works as long as you do not "log out" of
SmarterMail prior to closing your browser window. If you do
log out, you will have to log back in upon your return,
regardless of whether the "Remember Me" box was checked or
not. You will need cookies enabled on your browser for this
feature to work.
A standard User is able to view all
email folders (inbox, sent, and Custom) for their designated
account. Users with end users with admin permissions for the
domain privileges are usually the owner of a domain who can
add/remove users and change domain settings.
There are several ways to begin
composing a new message in SmarterMail. The most common method
is to click on New Message in the sidebar. The only fields
that are absolutely required to send an email are the To
address and the Subject.
Action Buttons
Send - Sends you
message out to recipients
Save as Draft -
Saves the message in its current state to the Drafts folder.
If you do not have a Drafts folder, one will be created the
first time you choose this option. You will then be able to go
back to your Drafts folder and continue composing this email.
Spell Check - Pops
up a spell-check that will help identify spelling errors in
your email. Note that you can choose the dictionary to use
from the
My Settings
page.
Add Files - Click on
this button to add attachments to your email. Please bear in
mind that there are limits to the size of attachments imposed
by many email systems on the internet today.
Remove All Files -
Removes all attachments from the current email. This button
will only appear if you have added attachments to the email.
Cancel - Cancels the
new message and returns you to where you came from
Message Envelope Items
To - Enter a
recipient's email address, or click on the "To:" link to
select a recipient from your contact list. Separate
multiple contacts with a semicolon (;)
Cc - The Cc field
should contain recipients that should receive "carbon copies"
of the message, but are not the primary intended recipients of
the message.
Bcc - Bcc represents
people who should receive copies of the email, but nobody else
should know they received it.
Subject - Enter the
primary subject of the message
Attachments - If you
have added any attachments to the message, they appear below
the subject line for your reference.
Compose Area
Depending on your browser and your
configuration settings, you may see an HTML editor or a
text-only editor. Enter the content of your email in the box.
The Read Message page in SmarterMail
allows you to view the contents of an email message and
perform various actions with the message. To read a message,
click on it from the list of messages in a folder.
Along the top, there are several
buttons, like Reply, Reply All, Forward, etc. Each of these
buttons are actions that can be performed on the message you
are currently viewing. Below that, you will see the header of
the email. This contains information about the email message
like the sender, subject, and the date the message was sent.
Lower still, and you'll find the body of the message. Each of
these sections will be explained below.
Action Buttons
Prev / Next - Allows
quick navigation between messages. These buttons may or may
not appear depending on where you are in your list of
messages.
Reply - Opens up the
compose page that lets you respond to the sender of this
message. In addition, the text of this message will be filled
in to the new message as well.
Reply All - Operates
similarly to the Reply button, but it also adds any email
addresses in the To or CC fields to the response as well.
Forward - Takes you
to the compose page and allow you to forward this message to
someone else. The method that this email is put into the
response can be customized by several settings in the
My Settings
page.
Mark as Spam - Moves
this message to the Junk E-Mail folder and adds it to the list
of Spam messages that are processed for statistical filtering.
The more spam messages you identify using "Mark as Spam," the
better the filter will get over time. This button will not
appear while viewing the Junk E-Mail folder.
Unmark as Spam -
Adds the message to an approved email list, adds the sender to
your trusted sender list, and moves the message to the Inbox.
This button only appears in the Junk E-Mail folder.
Delete - Deletes a
message from your mailbox. After deleting it, the next message
in your folder will show up instead. Note that there are
several methods of deleting a message in SmarterMail. Please
refer to the
My Settings
topic for more information.
Print - Prints the
contents of the email without all of the extra navigation
controls on the page.
Back - Takes you
back to the folder you were in prior to reading the message.
Email Header
From - Email address
from which the message says it was sent
Date - Time and date
when the message was sent
To - The email
address(es) of the primary recipients of the message
Subject - The
subject of the message
Attachments - If any
attachments are included in the email, they will show up as
links here. Be very careful when opening attachments in
emails. Ensure that you know the sender and do not open any
attachments you are not expecting.
HTML link - Displays
the message in HTML format, which allows for colors and fonts
Plain Text link -
Displays the message in plain text, which only allows text
content with no special formatting or graphics
Header link -
Displays the header of the message, which indicates the path
the email took to get to your email account, along with
several other pieces of information
Raw Content link -
Displays the content of the email exactly as the server
received it. This is helpful if you cannot view the message in
any other display mode.
Email Body
This section shows the content of the
message. The default method of viewing messages is HTML, but
it can be changed from the
My Settings
page.
To begin adding a user account, click
on Add User from the
Email Accounts page. When you
do so, you will be presented with a page that contains the
items below. When the items are set to the values you want,
click on the Save button to finish adding the user.
Note: Many of these values,
especially those in Display Settings and Compose Settings, can
be left at the defaults when adding a new user account, as
they are better set by the user. They are included in the Add
User page so you may edit them if you wish, however.
User Information
Username - The email
address (e.g. "user" in user@domain.com).
Full Name - Enter
the name of the person using the email account.
Disable this user -
This will completely disable this user, but the account is not
deleted. The user will not be able to log in, send or receive
email for this account until you reactivate it.
Domain administrator
- If this option is checked, the user will have full domain
administrator privileges, including the ability to add and
edit users.
Mailbox size - This
box allows you to set the maximum mailbox size for the account
you are adding.
Reply-to address -
Enter an alternate reply address you wish to use. This will be
the default reply to address for mail sent from this account.
Forwarding address -
Enter an address to forward every inbound email message to.
For example, if your mobile phone has an email account and you
will be away from your computer for a few days, enter the
mobile phone's email address here to forward email to it. You
can only forward to a single email address. If you need to
send to multiple addresses, you must use an alias.
Delete message on forward
- Check this box to delete the message from the inbox of the
original email account after forwarding it to another email
address.
Signature - Add text
to this area for a 'signature' that will display at the bottom
of each email message that is composed in the web interface.
Password
New password - Enter
a password for the email account
Confirm password -
In order to ensure you typed the new password correctly, enter
it again in this space
Lock password - This
option 'locks' the password for end users. If this option is
checked the user will not be able to change their password.
Display Settings
Sort messages by -
When viewing messages in a folder, they will be sorted in the
order chosen in this field. By default, messages are sorted by
date in descending order.
Sort folders by -
When viewing the manage folders page, folders will be sorted
in this order.
Messages per page -
When viewing the messages in a folder, this option lets you
customize how many emails will appear per page.
Message list refresh rate
- If this box has something besides Never chosen, the
page that shows messages in a folder will automatically
refresh after the chosen number of minutes.
Display messages as
- While a user can choose to view a message in plain text or
HTML while reading it, this option will allow you to choose
the default viewing method.
- Plain Text - This
option will only display text. While it is less interesting
(no fonts, images, etc), it is also much more secure and is
faster to view than HTML.
- HTML - This
option will display HTML content if present in the email.
This content can include stylistic elements, like fonts or
colors, as well as hyperlinks and other formatting elements.
When messages are deleted
- Choose what happens to messages when they are deleted. The
options are outlined below. For more information about deleted
items, refer to the topic
Deleting Messages.
- Move to deleted items
folder - Deleted items will appear in the deleted
items folder, which will need to regularly be emptied
manually
- Delete message and purge
folder - Remove the message and get rid of any
other email messages that are marked for deletion
- Mark as deleted -
Does not actually delete the message. Flags the message for
deletion, and it will not get removed until the folder is
purged
- Mark as deleted and hide
- Does the same thing as "Mark as deleted" above. Be careful
to monitor your disk space usage when using this option, as
it may fill up with what appears to be a small number of
messages
Enable hover bar in tables
- In some browsers, the hover bar may take up too many
resources. Disabling this option will still allow the user to
click on rows to edit items and view email, but will not show
the hover bar.
Compose Settings
Spell check dictionary
- Choose from any of the dictionaries that the administrator
has installed on the server
Compose messages as
- Choose the method of email composing that the user is to
use.
- Plain Text - Use
this for a simple method of email editing. The user will not
be able to change colors or fonts, but the emails will
generally be much smaller and readable on more email clients
- HTML - Use this
option if you wish to add stylistic elements to your user's
emails
Compose window size
- Choose the edit window size from this drop down that best
works with the user's browser. Recommended is small for
resolutions smaller than or equal to 800x600, medium
for 1024x768, and large for resolutions equal to or
higher than 1280x1024.
Forwarding method -
There are several methods by which a message can be forwarded.
Please see the list below to understand each of them.
- Normal - Includes
original content, including font styles from original
message, as part of the new message
- Plain text only -
Inserts the plain text version of the original message into
the new message. This is useful if you want to exclude links
or fonts.
- Embed as attachment
- Attaches the original message to the new one. The message
will not appear in the body of your message.
Reply header type -
Choose whether to include a shortened basic header in email
replies, or the full header instead. For most users, basic
headers will be sufficient.
Reply indicator - If
your compose method is plain text, this character will get
added to each line of the original message in order to
distinguish it.
Include previous replies in
reply - If checked, the message you are replying to
will get embedded in the new message.
Save copy of replies in Sent
Items folder - If checked, all messages you send from
the web interface will get saved in the Sent Items folder. If
the user send many messages, they may need to regularly delete
items from the sent items folder.
Changing any User Password
with the Mail Administrator Account
To change an account password, logon
to the webmail system with the administrator account
credentials provided to you. Go to the Settingsmenu
and click Email Accounts. Click the account whose
password you wish to change. Enter the new password in the
New password field. Confirm the password by typing it
again in the Confirm password field. Click Save
at the top of the screen.
Changing your own User
Password
To change your password, logon to the
webmail system with your user ID and password. Go to the
Settings menu and click My Settings. Enter the new
password in the New password field. Confirm the
password by typing it again in the Confirm password
field. Click Save at the top of the screen.
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